Return Policy

At PepStore, we strive to ensure that our customers are completely satisfied with their purchases. However, if for any reason you are not satisfied with your purchase, we offer a hassle-free return policy.

Our return information:

• You can return our products to us within 14 days of receipt.
• Please send an email to contact@pepstore.nl to notify us in advance about your return. While not mandatory, we appreciate knowing the reason for your return as it helps us improve our services.
• We kindly request that you return the purchased product to us unused and in its original packaging.
• Return the product to our address: Roerdompstraat 18, 3815BV Amersfoort.
• Once we receive the product, we will refund your purchase amount, including any shipping costs paid at the time of purchase.
• Please note that the return shipping costs will be at your own expense.
• Products with opened packaging, damaged products, or products with damaged packaging cannot be returned.

For any further questions or assistance regarding returns, please feel free to contact us at the provided email address. We are here to help!